Terms and Conditioins
Payment
Payment for the products listed on the Estimate specified in this
Agreement is due according to the "Payment Schedule",
unless otherwise specified under the Agreement To Purchase. Payment
may be made by check, cash, credit card, wire transfer, or some
other prearranged payment method. For any credit card transactions
used as payment, POS UNLIMITED is entitled to collect a fee equal
to 3% of the total amount of the credit card transaction. Purchaser
agrees to pay the amount(s) due as specified on the "Payment
Schedule." Purchaser is also required to pay interest on
all past-due amount(s) or outstanding balance(s) at a rate of
1.5% per month, or the highest rate allowed by law, whichever
is greater.
Shipping
Usually most of our orders ship same day.
Domestic orders ship either by UPS, Fedex, or USPS.
International orders ship UPS or Fedex WORLDWIDE.
A Note About Electronic Products
Electronic equipment from time to time breaks down during regular
use or arrives DOA (dead on arrival). We try to explain our policies
in detail to avoid surprises and keep our customers happy. We
strive to make these rare occurrences as painless as possible,
but there are a few things you can do to help. ALWAYS save the
original packaging. This ensures that if you must ship a product
back for repair, there is a better chance that it will arrive
at its destination in good condition. ALWAYS double box your shipment
for additional protection, ALWAYS insure your shipment for the
replacement value, and NEVER write on the original packaging or
documentation.
Technical Support
POS UNLIMITED's Telephone Technical Support Hours are 9:00am to
5:00pm Monday through Friday, Eastern Time, excluding holidays.
A signed "Support Contract" is required for this service.
Customers without a contract are not eligible for our support
service.
Return Policy
We provide a 15 days return period for all hardware products.
There is absolutely no return on all consumables such as paper,
ribbons, labels, and special order items, labor charges, software,
laptops, and close-out merchandise. Any labor fees charged to
install/equip returned items will not be refundable under any
circumstances. All returns require an RMA (Return Merchandise
Authorization) number. Restocking fee of up to 30% of the price
of the returning item will apply when the return is not due to
an error by POS UNLIMITED or our Supplier. Items CANNOT be returned
if it is not in its original packaging, or if they have missing
parts or are damaged. Return is available to Cash, Check, and
Credit Card customers only. POS UNLIMITED does not accept any
return from Leasing Customers. Leasing Customers must directly
contact the appropriate leasing company. Sales receipt is required
for return or warranty. No exception! There will be $35 mandatory
charge for NSF or returned checks, and a 24% ARP charge on past
due invoices.
Warranty Information
All products are sold with the manufacturer's warranty and no
other warranty is offered by the seller. The manufacturer's warranty
begins on the date of the original shipment to the buyer. Defective
products will be handled by the manufacturer. The manufacturer's
warranty is contingent upon the proper use of the hardware and/or
software in accordance with the instructions and specifications
published by the manufacturer. The manufacturer's warranty is
void as to any products that have been repaired or modified by
persons other than those authorized representatives of the manufacturer
or which have been subjected to misuse, negligence, or accident
at the hands of the buyer. If you are in need of warranty repair,
please call 866.364.2767 to outline the details of the problem.
We will issue a RMA number that must be included in the return
packaging. Keep in mind that you are responsible for shipping
charges one way. Please have the invoice handy when you call.
Early Cancellation
In case of Early Cancellation from the time of signing this "Agreement
to Purchase" to the date products are installed, the purchaser
is required to pay a non-refundable "Early Cancellation Fee"
equal to, either 10% of the "Total Price" listed on
this agreement, or total costs incurred by POS UNLIMITED up to
the date of cancellation, whichever is greater. There will be
a 30% restocking fee if order is canceled after product has been
ordered.
Limitations of Liability
POS UNLIMITED' MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE
OF THE PRODUCTS SOLD. POS UNLIMITED SHALL NOT, UNDER ANY CIRCUMSTANCES,
BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY
OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS
WHICH EXCEEDS THIS LIABILITY LIMIT. POS UNLIMITED SHALL NOT BE
LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER,
OR FOR ANY MALFUNCTIONS, DELAYS, INTERRUPTION OF SERVICE, LOSS
OF BUSINESS, LOSS OR DAMAGES TO RECORDS OR DATA, SPEICAL, INCIDENTAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, WHETHER OR NOT MULTIWAVE
IS APPRAISED OF THE POSSIBILITY OF SUCH CLASIMS OR DAMAGES.
Dispute Resolution/Choice of Law/Venue
Any dispute between Customer/Purchaser and POS UNLIMITED arising
out of this transaction shall be resolved within the exclusive
jurisdiction of the State courts of Georgia, County of Gwinnett,
and interpreted according to Georgia law. Customer/Purchaser also
agree not to bring any legal action, based upon any legal theory
including contract, tort, equity or otherwise, against POS UNLIMITED
that is more than one year after the date of this invoice. Finally,
if legal action is brought by Customer/Purchaser or POS UNLIMITED
against the other party, the party prevailing in the suit shall
be entitled to recover, in addition to the recovery awarded in
the action, its court costs and reasonable attorney's fees including
in the brining and/or defense of the action.