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  Microsoft Retail Management System HeadQuarters Feature Summary
Inventory Control and Tracking
HQ controls and tracks inventory at each store and for the enterprise. Detailed information on quantity in stock, reorder points and restock levels for each item at each store is visible at the home office. Stores may have uniform or disparate inventories. Automatic inventory replenishment can be invoked at the home office for any set of stores.

A master inventory database can be set up and downloaded to any group of stores. Information on item types, departments, categories, suppliers, substitutes, aliases, parent relationships, etc., can be replicated to stores for consistent stock identification. Sales taxes can be programmed individually by store per local regulations.

HQ promotes inventory balancing by managing stock transfers among stores. An inventory transfer log tracks stock movement. Selected stores can be designated as warehouses where inventory can be received and redistributed.

The software also offers an inter-store quantity check feature so you can check the inventory levels at all stores. Whenever stores upload their information, the quantities in HQ automatically change.

Purchase Orders
HQ's Purchase Order feature can identify what must be purchased, record all purchases, print PO's and receive orders for the enterprise or individual stores. It can automatically generate PO's for selected items, by quantity sold during a period or for items that fall below restocking levels. Inter-store inventory transfers can be initiated from the head office or at the stores.

Pricing/Sales/Promotions
The head office can change and download item prices to specified store(s). Selected items can be put on sale at specific stores or across the enterprise. Other special pricing can be set up for items, categories or departments, then broadcast as desired. Price changes can be programmed to take effect immediately or during a specified time period.

Sales Tracking
HQ maintains highly detailed data from every transaction across the chain. These include invoice number, IDs of items sold, as-sold prices, tax collected, customer, cashier and sales rep IDs, and applicable serial number or matrix type. Detailed sales and profit analyses, sales commission and tax reports are easily generated. Comprehensive data collection supports data warehousing and OLAP.

Customer Management and Marketing
HQ can keep a complete profile of every customer who ever bought from any of your stores or Web sites. This includes demographics, preferences, purchase or problem history, account balance and credit information. Chain-wide buying habits, shopping frequency and purchase amounts are readily available at the head office. HQ's customer data supports thorough and accurate database marketing and relationship selling to targeted customers. This data can be exported to sophisticated CRM and ERP applications.

Employee Management
HQ monitors sales reps, their hours and the registers they run. It can upload attendance records for computing hours and labor cost at the head office. It will centrally compute sales commissions based upon sales transactions and commission structures found in associates' profiles.

Powerful, Flexible Reports
HQ's powerful report generator offers instant, flexible access to a wealth of meaningful data. With point-and-click speed, it generates consolidated reports to show sales breakdowns, identify slow-moving items and check sales for any day—by store location, items, departments, categories, customer or taxes. Reports and graphs may be previewed on screen, printed or exported to other Windows-based software packages.

Advanced Security Features
HQ incorporates tight security to restrict employees' access and changes to sensitive information. It offers 31 security levels that protect screens and fields, report writing—every sensitive corner of your system and confidential data.

HeadQuarters Key Features and Benefits  
  HeadQuarters Overview: Retail giants like Wal-Mart, The Home Depot and Target invest heavily in strategies and technologies that help them sell more, grow rapidly and cut operating expenses. Their successes show....
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  HeadQuarters Feature Summary: Inventory Control/Tracking, Purchase Orders, Pricing/Sales/Promotions, Sales Tracking, Customer Management and Marketing, Employee Management, Prowerful/Flexible Reports, Advanced Security....
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  HeadQuarters Data Communications: Microsoft Retail Management System HeadQuarters (HQ) operations do not require dedicated, expensive, high-bandwidth phone lines. Instead, its data communication incorporates....
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  HeadQuarters System Requirements: You need stable chain-wide views of far-flung inventories to wisely balance purchasing. You must manage central and distributed purchasing. You need to see customers' records, no matter where....
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  Microsoft Retail Management Systems Online Demos
    > Microsoft RMS Overview(Retail In Action) Demo
    > Microsoft RMS Automatic Price Change Demo
    > Microsoft RMS Check Store Inventory Demo
    > Microsoft RMS Generate Active Reports Demo
    > Microsoft RMS Protecting Data Demo
    > Microsoft RMS Streamline Ordering Demo
  Add On Modules
  "e-StoreOperations" E-Commerce Program For RMS By POS Unlimited
  This power full web shopping cart written in ASP builds a state of art web store with full featured e-commerce, backend management, and integration with RMS to down load web orders to RMS. Learn More....
     
  Customer Price Matrix By Retail Realm
  In certain wholesale operations the customers negotiate certain special rates for items. This special program is designed to extend the price of the item and allow every customer to have a special price. Learn More....
     
  Customer Gift/Loyalty By Retail Realm
  This module allows the customers to be recognised for their frequent shopping. This module allows the shopper to get either a Gift Certificate or Credit on his /her account. Learn More....
     
  Fashion Bundle By Retail Realm
  Item Creation Utility to allow items with logical Item Lookup Code to be created. The code will be based on dept, category, sub1, sub2, sub3, etc... logic. Learn More....
     
  See all add on modules....
 
   
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 Highlights
  : Retail Management System ROI Calculator
  Interested in seeing how Retail Management System can improve your bottom line?
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   : Retailers: 5 Ways to Help Bring in Bigger Bucks in 2004
  Here are five ways Microsoft Retail Management System can help small and medium-sized retailers bring in bigger bucks in 2004.
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  : Retailers: Prep for Tomorrow with the Right Technology
   The right technology can help your business thrive by enabling you to work smarter with fewer resources.
   
 
 Customer Stories
  : Watch Action Performace Video
  View this video to see how Microsoft Retail Management System put the action back into Action Performance's sales processes.
   
 
 More Info
  : RMS Version 1.2 Enhancements
  : Case Studies
  : City Bank Data Sheet
  : RMS HQ Features
  : RMS Main Brochure
  : Microsoft Foundation Service
  : RMS Store Operations Feature List
   
 
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